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Working with Johann and his team was a delight. They didn't just fix our bad translation, they actually helped us to expand into Latin America and South East Asia tripling our revenues. It's pure magic what SandVox did. Thanks, Johann!
As a small start-up, our dev team was translating our game. We obviously sucked in that. After talking to many agencies quoting incredible sums, we met with Eric from SandVox on Zoom. I wish that most translation agencies would be that professional like Eric and his crew. They really saved us time and effort. Our players loved their translations, and we could finally continue working on adding new content to the game. Thanks, guys!
SandVox saved our game. You guys rock! If you aren't sure, always go for SandVox. Those guys got everything I needed.
We were quite unhappy with our outsourced customer service company. Most agents just copy-pasted their messages and we got more and more complaints about generic replies, even wondering if these were actual humans. Thanks to Sharon from SandVox, we finally restored our brand reputation and could reduce our refund rate by 35% - those guys literally save you money!
We tried DeepL translator for our games - huge mistake. Although SandVox had to retranslate our entire game, they just charged us a post-edit rate. We're so grateful and are working since then with Johann.